What People Say

About our Services

ARC Services or Addiction Referrals & Consultation Services is a small company specializing in helping families, and loved ones find help for addiction. We offer referral and guidance to private treatment centers and consultation on treatment programs and substance abuse. We also now offer the possibility of online counselling and assessments.

Our staff has a keen insight into addiction, having worked for more than 20 years in the field. They are caring and knowledgeable when it comes to the addicted mind and its intricacies. Family members will find peace of mind and help when they call our line. Here, below, is what our clients have said about our services.


I just wanted to send a short thank you, in the form of an email, in regards to a gentleman that I had the pleasure of meeting over the phone while searching out help and a facility for my son who had been dealing with an addiction.   My son not only suffered from addiction but, so many years of frustration and hopelessness left my son paralyzed to deal with his emotions and crippled choices in his young life.

As a family, we were so stuck in not knowing what to do, and even what was reality.  We needed a clear voice to lead us.   Marc was that voice.   He always returned my calls and emails, with some questions being asked more than once!  He was so very patient with me and would faithfully reach out to me if things grew too overwhelming.

I cannot encourage anyone enough who reads this to give Marc a call with any questions or concerns for themselves or a family member needing intervention.  Marc was a big piece of the puzzle for our family, receiving the much-needed guidance and help that is now in place for our son.

God bless you, Marc!


Hello Marc,

Thank you so much! The information and encouragement you have provided are of huge benefit to me.

You are very good at what you do. I’m so thankful that you were on the other end of the phone when I called.

Take care,


Addiction Recovery Coaching Achievements

The things that I have achieved while doing these sessions is to keep myself in a more positive state of mind. Some of these tips that I was taught, are how to see when someone is not good for you or how to see if someone has a personality that will squash you.

These sessions have helped me out very much, they have helped my mental health and the way that I think.  But not only have they helped me; they have helped my relationship with my mother & husband Jason. I now know how to sit down with them and have a conversation and really communicate with them instead of getting overwhelmed and shouting which would cause a fight. These sessions have put me into a great mind and taught me how to love myself again. I have had my mother and Jason both tell me that I have changed for the best and they are happy to be around me 😊

The things that I can take from these sessions and use in everyday life is how to better communicate with people. Does not matter if they are social or anti-social. Susan, the addiction recovery coach, has given me tips on how to interact with both sides and how to raise the affinity.  Another thing that I take from these sessions is to always think about every part of my life when doing something because doing things do not just affect you, they affect all the parts of your life and others. Thank you, Susan, for the professional coaching sessions.


Hey Marc,

I just wanted to thank you for arranging a call with Susan. She is amazing. I dropped off my fiancée yesterday at a detox place to get her the help she needs. I sent many emails and phoned many places to set this up but you were the only one to respond. Words could never explain my thanks for your help. None of this would be possible without you.


My name is Jon.  I took coaching recovery on drug addiction with Susan Chubbs.

Prior to meeting her, I struggled with an addiction that had become a consistent part of my life for many years.  Although the frequency of use was not nearly as severe as many addicts, it still had a hugely detrimental effect on my life in more ways than I was aware.

In my mind, I justified using drugs as if it wasn’t hurting anyone, but the reality is it hurts everyone around you, even if others aren’t aware you are doing it.  This program helped me realize the many aspects of life that drugs influence, which was an eye-opener for me.  I would go so far as to say it should be a part of the high-school curriculum simply to make more people aware and to see life in a way that perhaps many people haven’t before, whether they have a substance abuse problem or not.

Making the right choice feels infinitely better than making the wrong one.  It’s the understanding that we have a choice each and every day, which is the most important thing that I take away from my time with Susan.

Through this program, I have also made a friend who has added greatly to this turning point in my life, and I couldn’t be more thankful.

Warm regards,

Jon O.