About Us
Welcome to ARC Services – Addiction Referral and Consultation Services
At ARC Services, we understand how overwhelming it can be to look for help with addiction—whether it’s for yourself or someone you care about. The system can be confusing, emotional, and often frustrating. That’s why we’re here.
Through our national platform, drugaddiction.ca, we offer compassionate, personalized guidance to help Canadians make informed decisions about addiction treatment and recovery.
We’re not a treatment centre—we are a referral and consultation service, helping you understand your options so you can choose what feels right for your situation.
Who We Are
Founded in 2013, ARC Services (Addiction Referral and Consultation Services) is a small, independent company made up of people who care deeply about this work—because some of us have lived it.
Several members of our team have personally experienced addiction and recovery, either directly or through someone close to them. That lived experience gives us real insight and empathy for what individuals and families go through. It also fuels our commitment to providing honest, respectful, and stigma-free support.
We’ve helped thousands of Canadians over the years by simply being there to listen, guide, and connect them to the resources that best match their needs. You can get more details here.
Our Philosophy: Your Journey, Your Choice
We believe that real recovery only happens when it’s your choice. Our job is not to push or pressure—but to help you understand your options, explain how things work, and support you no matter where you are in the process.
Whether you’re ready to act today or just gather information, we’re here for you. You’re in the driver’s seat—we’re simply here to help you navigate.
What We Offer
- Free and confidential consultations by phone
- Personalized referrals to trusted treatment options across Canada—funded, private, and community-based
- Information on addiction, recovery, detox, and mental health
- Support for families and loved ones seeking guidance and understanding
Our Values
- Compassion: We approach everyone with understanding and without judgment
- Clarity: We offer honest, straightforward information—no hidden agendas
- Respect: You are in control of your own recovery journey
- Lived Experience: We know addiction not just from textbooks, but from real life
- Hope: We believe people can and do recover—often more than once
Our Commitment to Ethics and Quality
At ARC Services, we hold ourselves to the highest standards of integrity, transparency, and professionalism. We are committed to providing information and referrals that are honest, unbiased, and always in the individual’s best interest. We never promote one program over another without carefully considering each person’s unique needs.
We also stay informed on the ever-changing landscape of addiction treatment in Canada. Continuously updating our knowledge to reflect current best practices. Our goal is to ensure that every recommendation we make is grounded in respect, quality care, and ethical responsibility.
You’re Not Alone
Since 2013, we’ve helped thousands of people across Canada take the first step toward recovery—on their own terms. You don’t have to have all the answers right now. Just know that we’re here when you’re ready if you need us.
Reach out to us today or explore local addiction resources to begin your journey. We provide local addiction resource guides for major provinces and cities to make finding help easier:
Provincial Pages
Our Team & Founders @ ARC Services
Referral / Consultation Counsellor,
Case Manager, Author
& Founder
Advisor,
Website Editor/Designer, Author
& Founder
Drug & Alcohol
Treatment Specialist, Referral / Consultation Counsellor, & Author
